Delivery Information

MOOTTA offers two shipping services which differs in the amount of time it takes to be delivered to the delivery address requested. All orders are processed with 1 to 2 working days with a tracking number sent via email. We will, of course, endeavor to process your order as soon as possible.

 

Standard Shipping Tracking Number

Packages are shipped via Korea Post Standard Shipping Service which is equivalent to economy shipping.
Please keep in mind that this is the cheaper option, but takes 10-20 business days. To track your order, please visit http://service.epost.go.kr/iservice/ems/ems_eng.jsp Click the “Tracking Type” drop down menu and choose “International Registered Item” and type in the tracking number that begins with an R or C
 
Zone Countries KG Cost Est. Time
 ASIA  E.g, Hong Kong, China, Japan, Singapore, Taiwan, Indonesia, Malaysia 2KG USD12  10 -20 days 
 USA & CAN.  United States & Canada 2KG  USD21  10 -20 days 
 EUR  Europe eg UK, France, Germany, Spain, Netherlands 2KG  USD21  10 -20 days 
 RUS & ME  Russia, Czech, Etc. & Middle East, 2KG  USD21  10 -20 days 
 AUS & NZ  Australia and New Zealand 2KG  USD21  10 -20 days 
 IND OC. E.g India, Pakistan, Nepal 2KG  USD21  10 -20 days 
 AFR & S.AM.  Africa and Mid South America, West Indies, South Pacific
eg Brazil, Argentina, South Africa
2KG  USD23  10 -20 days 

*Delivery Tracking and Confirmation is available to selected countries

 

Express Shipping (EMS)

We ship your item via Korea Post Express Mail Service (EMS) which takes 1-7 working days. To track your order, please visit http://service.epost.go.kr/iservice/ems/ems_eng.jsp Click the “Tracking Type” drop down menu and choose “International Registered Item” and type in the tracking number that begins with E.

Zone Countries Cost Est. Time
 SK  South Korea  USD5  1 day
 ASIA  E.g, Hong Kong, China, Japan, Singapore, Taiwan, Indonesia  USD20  1 -2 days 
 USA & CAN.  United States & Canada  USD42  3-5 days
 EUR  Europe eg UK, France, Germany, Italy, Spain  USD38  3-5 days
 RUS & ME  Russia, Ukraine, etc. & Middle East  USD38  3-5 days
 AUS & NZ  Australia and New Zealand  USD35  2-4 days
 IND OC.  Indian Ocean, eg India, Pakistan, Bhutan, Maldives  USD26   3-5 days
 AFR & S.AM.  Africa and South America, eg Brazil, Argentina, South Africa  USD44   5-7 days

Should you have any questions regarding delivery, please feel free to contact us by using our Contact Form or by telephone to Customer Services on (open 9.30am - 5.30pm, Monday to Friday) +82 (2) 2508 4021 .